Customer Service Assistants
Our customer service assistants are responsible for providing excellent customer service support for your organization’s clients and customers to make sure they are satisfied during sales the process.
What can A Rossa Customer service
Assistant do for you?
Here are some tasks you can outsource to a Customer Service Assistant:
- Answer incoming phone calls
- Write and send sales proposals
- Handle communication with customers via e-mail, phone, or chat
- Provide accurate information about the company’s services
- Manage customers’ inquiries and complaints
- Assist customers with placing orders, sending invoices, or billing
- Manage CRM tools
- Client onboarding
- Customer Satisfaction follow up
Why hire ROSSA?
Safety and Trust
We are a fully insured company, we meet the highest industry standards for cybersecurity and training. Your data is safe with us, so you can relax and focus on growing your business.
US-based company
Working with a US-based company ensures that your business and your data are protected by US laws and regulations.
Virtual assistance continuity
You will get a dedicated professional, however, we guarantee you never will be left without a VA. In case your dedicated VA gets sick, or is otherwise unavailable, we will assign you a new VA as soon as possible. We make sure your business continues to operate without interruption.
Got ideas? We've got the skills. Let's team up!
Our team is our main asset. We have a wide variety of experts across many industries, along with excellent recruitment and training skills. This allows us to scale and consistently explore new services and processes.