The future of law is here. The digital revolution changed how the legal sector works. Here is what your firm can do to make these changes work for you.
The digital revolution is leveling the playing field in the legal sector. While the digital transformation of the legal industry is nothing new, it reached its “tipping point”, and turned into a revolution, during the COVID 19 pandemic. The 2021 Thomson Reuters and Georgetown Law Report On The State of The Legal Industry states that technological change in the legal industry is no longer slow and steady, but sudden and exponential, affirming that it will result in “a significant redesign of our legal delivery systems—including law firms.” Although this redesign surely implies a big challenge, especially for small law firms and legal departments, it also allows for fairer competition within the industry.
Technology and digitization is the future of law
During the pandemic, physical presence at courts were suspended and meetings with clients could not take place in person. Furthermore, as markets began to tumble, efficiency and cost savings became priorities for law firms and legal departments everywhere. Legal technological innovation, digitization and artificial intelligence tools became the only way forward for the legal sector.
This digital revolution in the legal industry is transforming every aspect of legal procedures, from engagement with clients, to workflow processes and team collaboration. The use of specialized apps such as case management software, data and document management systems, email encryption, time tracking tools, billing software and more has become standard in the industry.
Legal technology and other digital services can make your emergent firm more competitive
As the industry morphs, tech-efficiency and the ability to scale creates an opportunity for emerging lawyers and legal practitioners. Products and services that increase value and reduce costs for law firms and legal departments are in demand. And even after the pandemic is over the legal sector will continue to adopt technologies and practices that reduce costs and drive efficiency.
The legal industry runs like other businesses where there are administrative, financial and other regulations to keep up with and countless tasks that can distract from the essential core work a lawyer or legal practitioner should spend time on. Legal technologies and other digital solutions like Digital Office Services can save law firms and legal departments valuable billable hours.
What are Digital Office Services?
When a firm or department is able to maintain productivity, it maintains profit. Hiring a digital office services provider that has experience providing digital infrastructure, including IT management and support services from paralegal, to virtual assistants, and others, can dramatically increase productivity by taking care of filling activities, email drafting, document review, research services and other tasks that typically consume lots of time and resources. This also results in time and money saved when compared to the cost and burden of hiring in-house paralegals and IT personnel. Digital office services are generally more cost-effective than hiring internal staff. And by outsourcing all of the IT and paralegal tasks that come with running a business, firms are free to do the work they are best at doing.
Customer experience should always take the centerstage
Developing a client-centered business approach is the key to building the digital law firm of the future. At the center of this approach is the recognition of the distinction between the practice of law and the business of delivering legal services. We believe firms should focus on their core competencies and leave the technology and digitization to dedicated providers. At Rossa we specialize in offering efficient and cost-effective technological and digital solutions to law firms and legal departments, the end-result of which is value creation and enhanced customer experience for your clients.
Contact us today about the ways we can help your law firm or legal department become leaner and more efficient so you can focus on delivering world-class customer experience to your clients.